Global survey: 61% of people believe that bots will succeed where humans have failed in the field of corporate sustainability

A global study commissioned by the computing company Oracle reveals that 94% of people believe that not enough progress has been made in the field of sustainability and in the social field * 78% of people are frustrated and fed up with the lack of business progress in these areas

People around the world are demanding more progress in sustainability and society, and expect businesses to take action. This is according to a new study by the Oracle company with Pamela Rucker, CIO consultant and instructor in the Harvard Professional Development Program. The study, which includes more than 11,000 consumers and executives in companies and businesses, found that people are fed up with the lack of progress on existing and social initiatives. They want businesses to turn talk into action, and believe that technology can help businesses succeed where people have failed.  

People expect businesses to mobilize to increase efforts in the areas of sustainability and society

The events of the last two years have put sustainability and social efforts in the spotlight, while people all over the world are fed up with the lack of progress and are calling on businesses to step up and act:

  • 93 percent of people believe that sustainability and social issues are more important than ever, and 80 percent said that the events of the past two years have caused them to change their activities.
  • 94 percent believe that there has not been enough progress. 42 percent attribute this to people being too busy with their other priorities, 93 percent believe it's the result of more emphasis on short-term profits than long-term benefits, and 37 percent believe people are too lazy or too selfish to help save the planet.
  • 45 percent believe that businesses can bring about a more significant change in sustainability factors and society than individuals or governments alone.
  • 78 percent are frustrated and fed up with the lack of progress by businesses to date, and 89 percent believe that it is not enough for businesses to say they prioritize ESG (Environment, Society and Governance) – but they need to see actions and proof.
  • 84 percent believe businesses will make greater progress toward sustainability goals and society with the help of artificial intelligence (AI) and 61 percent believe bots will succeed where humans have failed.

Human bias and operational challenges hold back business

Company managers know that sustainability efforts are critical to business success and even trust bots more than people alone in driving sustainability and company efforts:

  • 92 percent believe sustainability and environmental, social and governance (ESG) programs are critical to the success of their organizations. Managers indicate the top three benefits of these programs: strengthen the brand (40 percent); increase productivity (39 percent); and attract new customers (38 percent).
  • כמעט כל המנהלים בעסקים (91 אחוזים) נתקלים במכשולים ביישום יוזמות קיימות ו-ESG. האתגרים הגדולים ביותר כוללים השגת מדדי ESG משותפים ומצדדי ג' (35 אחוזים); היעדר נתונים (33 אחוזים); תהליכי דיווח ידניים גוזלי-זמן (32 אחוזים).
  • 96 percent of executives admit that prejudice and human emotions often distract from the end goal, 89 percent believe that organizations that use technology to help promote business practices in the area of ​​sustainability will be the ones that succeed in the long run.
  • 93 percent of managers trust a bot more than a human in making decisions about sustainability and society. They believe that bots are better at collecting different types of data without errors (43 percent); in making rational decisions without prejudice (42 percent); and in predicting future results based on indicators / past performance (41 percent).
  • Managers believe that people are still essential to the success of existing initiatives and the company, and believe that people are better at implementing changes based on feedback from stakeholders (48 percent); educating others about information needed to make decisions (46 percent); and making strategic decisions based on the context (42%).  

People will disconnect with businesses that do not take action on existing initiatives and society

Businesses are required to prioritize sustainability and society issues and rethink how to use technology to make an impact - or risk significant consequences.

  • 94 percent of people want progress in sustainability and society to create a healthier lifestyle (50 percent); save the planet for future generations (49 percent); and to help create more equality for the world (46 percent).
  • 70 percent of people are willing to cancel their relationship with a brand that does not take sustainability initiatives and society seriously, and 69 percent would even leave their current workplace and move to the name brand with a higher emphasis on these efforts.
  • If organizations can clearly demonstrate their progress on sustainability and social issues, people will be more willing to pay a premium price for their products and services (87 percent); invest in their companies (83 percent); and work for them (83 percent).
  • Managers understand the importance and urgency – 94 percent believe that sustainability and social metrics should be used to update traditional business metrics, and 91 percent want to increase their investment in sustainability.

"מעולם לא היה קריטי יותר לעסקים להשקיע ביוזמות קיימות ו-ESG, כיוון שאנשים לא רוצים רק לשמוע על זה – הם מחפשים פעולה החלטית ודורשים שקיפות גבוהה יותר ותוצאות אמיתיות," אומרת Gili Shlesinger-Moran, director of the Enterprise Division in the E- SaaS at Oracle Israel "מנהלי תאגידים וחברות מבינים את החשיבות, אבל עם זאת, לעתים מניחים בטעות שעליהם לתעדף או קיימות או רווחים. האמת היא שזהו אינו משחק סכום אפס. הטכנולוגיה שיכולה לנטרל את כל המכשולים למאמצי ESG זמינה עכשיו, וארגונים שמבינים זאת נכון יכולים לא רק לתמוך בקהילות שלהם ובאיכות הסביבה, אלא גם להגיע לגידול משמעותי בהכנסות, לחיסכון בעלויות ותועלות אחרות המשפיעות על השורה התחתונה.

"אירועי השנתיים האחרונות שמו יוזמות קיימות וחברה תחת המיקרוסקופ ואנשים דורשים שינוי מהותי. אמנם יש אתגרים בטיפול בנושאים הללו, אבל לעסקים יש הזדמנות ענקית לשנות את העולם לטובה", אומרת Pamela Rucker, consultant IOC and instructor in the Harvard Professional Development Program. "התוצאות מראות שהסיכוי שאנשים יעשו עסקים עם ארגונים הפועלים באחריות כלפי החברה שלנו וכלפי הסביבה, ויעבדו אצלם, גבוה יותר. הרגע הזה הוא הזדמנות. החשיבה התפתחה וגם הטכנולוגיה התפתחה, והיא יכולה לשחק תפקיד מפתח כדי להתגבר על מכשולים רבים שעיכבו התקדמות וקידמה."

methodology:

The research findings are based on a survey conducted by Savanata Inc. Between February 25 – March 14, 2022 with 11,005 respondents worldwide from 15 countries (United States, United Kingdom, Germany, Netherlands, France, China, India, Australia, Japan, Singapore, South Africa, United Arab Emirates, Saudi Arabia, Brazil and Mexico) . The study examined attitudes and behaviors of consumers and business managers towards sustainability and society efforts alongside the role of artificial intelligence (AI) and robots and their expectations in environmental, social and governance (ESG) efforts.

Editor's note:

To the best of my experience, there is no such thing as corporate environmental responsibility - at most there is sloppiness in the form of small sustainability projects. The respondents are right who said that this is due to the preference for profits in the short term over the long term. In order for the companies to be green, a way must be found to price the true environmental cost of the products and this will not happen as long as the big corporations control the decisions of the governments - even in democratic countries. The public itself should force this by preventing investment from energy-intensive companies, companies that exploit cheap labor in third world countries, companies whose heads are partners in the lobby against stopping the climate crisis, and more.

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