Anat Perry

Human empathy with artificial intelligence. Illustration: depositphotos.com

People prefer human empathy – even when it comes to an AI response

New international study finds: People value empathy more when they believe it comes from a human – even if it’s an artificial intelligence response
Empathy and artificial intelligence. Illustration: depositphotos.com

Beyond algorithms: The role of human empathy in artificial intelligence-enhanced care

A new study at the Hebrew University of Jerusalem investigated the balance between artificial intelligence and human therapists in mental health care, with an emphasis on the role of empathy