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A human error in the commands sent to her caused her antenna to tilt at an angle of two degrees from the Earth. The radio antenna engineers of the deep space network in Australia will try to contact her
NASA has decided to keep Voyager 2's scientific instruments on for a few more years, allowing for more discoveries from interstellar space.
It turns out that the fault lies in the fact that a certain device that is still working tried to transfer the data through the spacecraft's main computer, which has been malfunctioning for many years. The engineers found a way around this
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